OUR TEAM
Meet the People Who Care for You
Our dedicated team combines expertise, compassion, and a genuine commitment to your well-being. Get to know the people behind your care.
Founder & Chiropractor
Dr. Heidi Hansen, D.C.
Dr. Heidi grew up on a family farm right here in Charlotte, Michigan. After earning her massage therapy certification from Lansing Community College and a business degree from Cornerstone University, she followed her calling to Life University in Atlanta, where she received her Doctor of Chiropractic degree in 2005.
She established Balanced Health in Charlotte in 2008 and moved to the current location at 710 W. Lawrence Avenue in 2010. Webster-certified and pursuing advanced pediatric certification through the ICPA, Dr. Heidi brings specialized expertise in prenatal and pediatric care — plus a genuine belief that chiropractic wellness begins at birth and continues through every stage of life.
A Charlotte native who grew up on a family farm, Dr. Heidi made history as the first female to play on the high school boys football team. Outside the office, she plays euphonium in the Charlotte Community Band, volunteers with #LoveCharlotte, and is restoring her grandparents’ farmhouse.
THE TEAM
Our Support Staff
Every member of our team plays a vital role in your care experience.
Licensed Massage Therapist
Kelsey Ebright
Kelsey has been an integral part of the Balanced Health Chiropractic Center (BHCC) family since 2010. A proud graduate of Lansing Community College, she is known for her compassionate approach and dedication to helping every patient feel their best. Kelsey specializes in a wide range of techniques, including Swedish, deep tissue, scraping, sports, prenatal, and relaxation massage, tailoring each session to meet individual needs. She is available for appointments on Mondays, Tuesdays, Wednesdays, Thursdays, and every other Friday.
Licensed Massage Therapist
Brandy Tooley, LMT
Brandy joined the BHCC family in 2023 after earning her degree from the Adrian School of Massage. She’s passionate about helping clients reach their health and wellness goals while continuing to grow and learn in her field. Brandy especially enjoys incorporating cupping, deep tissue, and relaxation massage into her sessions. You can schedule your next appointment with Brandy on Mondays, Tuesdays, Wednesdays, or Fridays.
Billing Specialist & Chiropractic Assistant
Grace Jones
Grace became part of the BHCC family in 2023 and brings her expertise in insurance billing to the team. You’ll also often find her welcoming patients at the front desk or assisting Dr. Hansen in the clinic. Grace is a proud grandmother and a highly valued member of the BHCC team.
Join Our Wellness Family
Whether you're seeking relief from pain or looking to maintain your health, our team is here for you.